Effective Date: 12th March 2024

Last Updated: 20th February 2025

1. Introduction

Welcome to Designloom Ltd (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our services, including but not limited to UI/UX design, web design, and digital consulting (collectively, the “Services”). By engaging with our Services, you agree to comply with and be bound by these Terms.

2. Services

2.1. Scope of Work

Designloom Ltd provides bespoke design services, including UI/UX design, SaaS/Enterprise design and consultation. The exact scope, deliverables, and timelines will be outlined in individual agreements or project proposals.

2.2. Custom Design & Deliverables

All design work is custom-created for each client. Handoff-ready files will be provided, but integration and development are the client's responsibility unless otherwise agreed.

2.3. Pricing Structure

We offer both project-based and short-term engagements. Our project-based work follows a flat-fee model, determined by the scope and complexity of the project. For shorter commitments, such as single-day or week-long engagements, we offer a flat daily or weekly rate, which is agreed upon before the project begins.

2.4. Work Process & Time Tracking

Designloom Ltd operates on an outcome-based model rather than time tracking. Work is structured around delivering agreed-upon results, not logging specific hours or days worked.

• Project timelines and deliverables are defined in the project agreement.
• Any progress updates will be shared as needed, but we do not provide daily/hourly tracking logs.
• Some design tasks, particularly those involving undefined branding or iterative exploration, require additional discovery time. Designloom Ltd ensures that all work aligns with the agreed-upon scope and will communicate any dependencies or challenges as they arise.